Imaging Front Desk & Patient Services Associate

Tampa General Hospital; Wesley Chapel (FL); On-site; USD 34,000 - 44,000; Full time

Job summary

Tampa General Hospital Imaging is seeking a Patient Services Representative I to be the first contact for patients arriving for radiologic procedures. You will greet patients, complete check-in, verify documentation, collect payments, and ensure accurate data entry in the electronic records system.

The role supports efficient clinic flow, regulatory compliance, and collaboration with clinical and administrative teams in a fast-paced healthcare setting.

Qualifications

• Greet, register, and check-in patients for imaging procedures.
• Understand and verify insurance information and documentation.
• Provide accurate information and assist patients with forms and signatures.

Responsibilities

• Greet, check in and register patients promptly for imaging appointments.
• Verify documentation including insurance cards and IDs.
• Collect payments and issue receipts at time of service.
• Update patient demographic, insurance, and clinical data.
• Assist with scheduling, rescheduling, and directing patients as needed.

Skills

Customer service

HIPAA compliance

EHR systems

Communication

Education

High School Diploma or GED

Tools

Scheduling software

Scanners

Job description

Tampa General Hospital Imaging is seeking a Patient Services Representative I to be the first contact for patients arriving for radiologic procedures. You will greet patients, complete check-in, verify documentation, collect payments, and ensure accurate data entry in the electronic records system.

The role supports efficient clinic flow, regulatory compliance, and collaboration with clinical and administrative teams in a fast-paced healthcare setting.