Imaging Patient Services Lead | Front Desk Expert

Tampa General Hospital; Brandon (FL); Sur place; USD 34 000 - 48 000; Plein temps

Résumé du poste

Tampa General Hospital imaging services in Brandon seeks an experienced Patient Services Representative II to handle front-desk registration for radiologic procedures, verify documentation, and collect payments with accuracy. You will support training and assist with daily operations in a fast-paced environment.

Qualifications include a high school diploma or GED and at least one year of relevant medical office experience, plus strong communication and problem-solving skills to ensure a seamless

Qualifications

• High School Diploma or GED required.
• Experience in patient check-in and insurance verification preferred.
• Knowledge of HIPAA and privacy regulations.
• Ability to document transactions accurately.

Responsabilités

• Greet, check in, and register patients for imaging procedures.
• Verify documents: prescriptions, referrals, authorizations, insurance cards, photo ID.
• Collect time-of-service payments and reconcile deposits.
• Assist with onboarding and guide new team members.
• Answer phones, schedule appointments, and support clinic operations.

Connaissances

Patient check-in

Insurance verification

Documentation accuracy

Deposit reconciliation

Customer service

Training new staff

Formation

High School Diploma or GED

Outils

Electronic Health Records (EHR)

Scheduling platforms

Office scanners

Description du poste

Tampa General Hospital imaging services in Brandon seeks an experienced Patient Services Representative II to handle front-desk registration for radiologic procedures, verify documentation, and collect payments with accuracy. You will support training and assist with daily operations in a fast-paced environment.

Qualifications include a high school diploma or GED and at least one year of relevant medical office experience, plus strong communication and problem-solving skills to ensure a seamless