Patient Services Specialist II - Healthcare Admin & Scheduling (Bilingual)

INAAP; Irving (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Immediate health benefits eligibility

401(k) with company match

Tuition Reimbursement

PTO accrual from Day 1

Zusammenfassung

Baylor Scott & White Health in Irving, TX seeks a Patient Services Specialist 2 to support front desk operations in a physician office setting. The role handles check-in/check-out, scheduling, insurance verification, and patient communications, with mentoring duties for junior staff.

Prior EPIC LIS experience is preferred, along with strong customer service skills. Join a team that values compassionate care, offers benefits from day 1, and supports professional development in a busy clinical

Qualifikationen

• 1 year of customer service experience
• High school diploma or GED
• Experience with medical insurance verification
• Bilingual in Spanish and English
• Experience with EPIC LIS or healthcare software

Aufgaben

• Assist patients with check-in and check-out
• Schedule appointments and referrals
• Verify patient insurance and demographics
• Answer phone inquiries and provide information
• Post payments and assist with billing conversations
• Support training and mentoring junior staff

Kenntnisse

Customer service experience

Communication skills

Phone etiquette

Bilingual Spanish/English

Ausbildung

High School Diploma or GED

Tools

EPIC LIS

Jobbeschreibung

Baylor Scott & White Health in Irving, TX seeks a Patient Services Specialist 2 to support front desk operations in a physician office setting. The role handles check-in/check-out, scheduling, insurance verification, and patient communications, with mentoring duties for junior staff.

Prior EPIC LIS experience is preferred, along with strong customer service skills. Join a team that values compassionate care, offers benefits from day 1, and supports professional development in a busy clinical