Patient Experience Specialist (Scheduling, Insurance & Care)

Baylor Scott & White Health; Kingsland (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification and answering phones to ensure smooth operations.

Ideal candidates have strong communication, able to handle inquiries, and work well in a fast-paced environment. Bilingual English/Spanish is preferred; experience in medical office or patient-facing roles is valued.

Qualifications

• Education - HS Diploma/GED Equivalent
• Experience - Less than 1 Year of Experience

Responsibilities

• Assists with patient duties including relations, check-in, check-out, scheduling, insurance verification, and answering phones.
• Arranges follow-up visits and referral appointments.
• Assists with patient registration by collecting and verifying insurance information and enters changes into the system.

Skills

Communication skills

Bilingual (English/Spanish) preferred

EMR/EHR experience

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification and answering phones to ensure smooth operations.

Ideal candidates have strong communication, able to handle inquiries, and work well in a fast-paced environment. Bilingual English/Spanish is preferred; experience in medical office or patient-facing roles is valued.