Patient Services Specialist - Front Desk & Scheduling

Solaris Health Holdings LLC; Summerville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Solaris Health Holdings LLC in Summerville, SC seeks a Patient Service Representative I to deliver outstanding patient service at the front desk and over the phone. You will register patients, schedule appointments, collect co-pays, verify insurance, and coordinate with clinical staff to ensure a seamless visit.

Ideal candidates have 1–3 years of medical office experience, strong computer skills, familiarity with EMR systems, and knowledge of CPT/ICD codes.

Qualifications

• Proficient in Microsoft Office and EMR navigation.
• Strong organizational and multi-tasking abilities.
• Excellent verbal and written communication and patient service orientation.

Responsibilities

• Greet patients and visitors at the front desk and over the phone.
• Register new patients and update demographics.
• Schedule appointments and coordinate with clinical staff.
• Collect co-pays and verify insurance information.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Microsoft Office

EMR systems

Customer service

Phone handling

Medical terminology

HIPAA compliance

Health insurance knowledge

Communication

Organizational skills

Multitasking

Education

High School Diploma

Some college

Tools

Microsoft Office Suite

EMR software

Job description

Solaris Health Holdings LLC in Summerville, SC seeks a Patient Service Representative I to deliver outstanding patient service at the front desk and over the phone. You will register patients, schedule appointments, collect co-pays, verify insurance, and coordinate with clinical staff to ensure a seamless visit.

Ideal candidates have 1–3 years of medical office experience, strong computer skills, familiarity with EMR systems, and knowledge of CPT/ICD codes.