Patient Services Specialist — Front Desk & Scheduling

External Brand; Sublime (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Austin Regional Clinic in Central Texas is seeking a friendly Front Desk Clerk to serve as the first point of contact in a busy clinical setting. You will check in patients, schedule appointments, verify insurance, collect payments, and keep patient records up to date.

Candidates should have a high school diploma, basic computer skills, and the ability to work in a team. Healthcare experience is preferred but not required; training provided to ensure HIPAA and OSHA compliance.

Qualifications

• High school diploma or GED required.
• Experience using a PC in a Windows environment.
• Preferred: experience in a medical setting.

Responsibilities

• Books appointments using the computer system and updates demographic information and balances.
• Greets patients and checks them into the system.
• Verifies insurance eligibility using online resources (e.g., Medifax).
• Collects payments, posts amounts, and balances the cash drawer.
• Prints receipts, face sheets, and other documents as needed.
• Notifies staff of emergencies, messages, and patient arrivals.

Skills

Interpersonal skills

Problem solving

Teamwork

Verbal & written communication

Attention to detail

Computer basics

Education

High school diploma or GED

Experience in medical setting (preferred)

Tools

Medifax

Scheduling software

Job description

Austin Regional Clinic in Central Texas is seeking a friendly Front Desk Clerk to serve as the first point of contact in a busy clinical setting. You will check in patients, schedule appointments, verify insurance, collect payments, and keep patient records up to date.

Candidates should have a high school diploma, basic computer skills, and the ability to work in a team. Healthcare experience is preferred but not required; training provided to ensure HIPAA and OSHA compliance.