Patient Services Specialist — Front Desk & Scheduling

Neighborcare Health; Seattle (WA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Retirement with match

Employee assistance program

Job summary

Neighborcare Health in Seattle, WA seeks a Patient Services Representative to warmly greet patients, check in for visits, and schedule appointments through checkout. You will be the first contact, guiding families and providing info while supporting population health and care coordination efforts.

The role requires a high school diploma or GED and at least one year of customer service; healthcare experience is preferred. On-site work with competitive benefits and growth opportunities.

Qualifications

• High School diploma or GED.
• One year of customer service experience.
• One year of healthcare experience (preferred).

Responsibilities

• Greet patients and check in for appointments.
• Answer phones, confirm appointments, and route calls.
• Update patient information in the EHR and collect insurance details.
• Manage front-desk area and prepare charts for daily use.
• Explain Neighborcare’s sliding scale for self-pay patients.

Skills

Customer service

Healthcare experience

Education

High School diploma or GED

Job description

Neighborcare Health in Seattle, WA seeks a Patient Services Representative to warmly greet patients, check in for visits, and schedule appointments through checkout. You will be the first contact, guiding families and providing info while supporting population health and care coordination efforts.

The role requires a high school diploma or GED and at least one year of customer service; healthcare experience is preferred. On-site work with competitive benefits and growth opportunities.