Healthcare Front Desk & Patient Services Specialist

Neighborcare-Health; Seattle (WA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Retirement with match

Employee assistance program

Job summary

Neighborcare Health in Seattle, WA seeks a friendly Patient Services Representative to greet patients, check-in, schedule appointments, and support the front desk. You will handle phone calls, collect updated information for the EHR, and assist with insurance eligibility as needed.

This full-time, on-site role requires a HS diploma and at least one year of customer service experience; healthcare exposure is preferred. Compensation includes benefits and a sliding scale policy explanation.

Qualifications

• HS diploma or GED required.
• At least 1 year of customer service experience.

Responsibilities

• Greet patients and families at check-in.
• Answer phones, confirm appointments, transfer calls as needed.
• Collect updated patient information for the EHR and insure accuracy.
• Assist with maintaining schedules and front-desk organization.
• Handle insurance eligibility checks and collect co-pays as needed.

Skills

Customer service

Phone etiquette

Appointment scheduling

Front desk operations

EHR data entry

Education

High School diploma or GED

Tools

EHR system

Insurance verification software

Job description

Neighborcare Health in Seattle, WA seeks a friendly Patient Services Representative to greet patients, check-in, schedule appointments, and support the front desk. You will handle phone calls, collect updated information for the EHR, and assist with insurance eligibility as needed.

This full-time, on-site role requires a HS diploma and at least one year of customer service experience; healthcare exposure is preferred. Compensation includes benefits and a sliding scale policy explanation.