Patient Services Specialist - Front Desk & Scheduling

American Oncology Management Company; Houston (TX); Vor Ort; USD 21.000 - 37.000; Vollzeit

Zusammenfassung

The Oncology Consultants - Greater Heights location is hiring a Patient Services Specialist to provide front-end patient support, intake, scheduling, medical records, and payment processing with a focus on accurate documentation and friendly service.

You will work across stations, assist with patient flow, and coordinate with the care team to ensure seamless clinic operations while maintaining HIPAA compliance and a patient-centric approach.

Qualifikationen

• Healthcare setting experience preferred; customer service focus.
• Front-desk patient support experience desired.
• Familiarity with EMR systems and HIPAA basics.

Aufgaben

• Greet patients, check in, and verify demographics in EMR.
• Schedule appointments and manage physician availability.
• Maintain patient records and file communications per HIPAA.
• Process patient payments and receipts; assist Financial Counselor.
• Provide phone support and route messages in EMR.
• Support cross-site coverage as needed.

Kenntnisse

Interpersonal skills

Communication

Critical thinking

Organizational skills

Multitasking

Microsoft Office

Ausbildung

High School Diploma; Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Jobbeschreibung

The Oncology Consultants - Greater Heights location is hiring a Patient Services Specialist to provide front-end patient support, intake, scheduling, medical records, and payment processing with a focus on accurate documentation and friendly service.

You will work across stations, assist with patient flow, and coordinate with the care team to ensure seamless clinic operations while maintaining HIPAA compliance and a patient-centric approach.