Patient Services Specialist – Front Desk & Scheduling

Pediatrix; Cumming (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Employee Stock Purchase Program

Job summary

Pediatrix is seeking a Patient Services Associate in Cumming, Georgia, to provide exceptional patient experiences. The role includes welcoming patients, managing appointments, and handling insurance verifications.

Ideal candidates should have a high school diploma and 2-3 years of experience in a medical office. Strong customer service and communication skills are essential. Pediatrix offers comprehensive benefits and values the well-being of its employees and their families.

Qualifications

• At least 2-3 years of recent experience in a medical office setting.
• Strong computer knowledge, particularly in Microsoft Office.
• Experience in coding, billing, and insurance regulations preferred.

Responsibilities

• Welcome and register patients, verifying their information.
• Handle high-volume incoming calls and manage scheduling.
• Verify insurance eligibility and update patient information.
• Provide support with administrative tasks and maintain patient records.

Skills

Customer service skills

Verbal communication

Written communication

Knowledge of medical terminology

Ability to work in a fast-paced environment

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pediatrix is seeking a Patient Services Associate in Cumming, Georgia, to provide exceptional patient experiences. The role includes welcoming patients, managing appointments, and handling insurance verifications.

Ideal candidates should have a high school diploma and 2-3 years of experience in a medical office. Strong customer service and communication skills are essential. Pediatrix offers comprehensive benefits and values the well-being of its employees and their families.