Patient Services Specialist

Pediatrix Medical Group; Marietta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Pediatrix Medical Group in Marietta, GA is seeking a Patient Services Associate to deliver an excellent patient experience by greeting, checking in/out, collecting payments, and coordinating scheduling and insurance verification. The role supports the care team, maintains clinic workflows, ensures HIPAA compliance, and handles high-volume patient inquiries with professionalism and empathy.

Ideal candidates have 2–3 years in a medical office, strong computer skills, and the ability to manage

Qualifications

• High school diploma or GED required.
• Experience in a medical office setting preferred.
• Knowledge of medical terminology and HIPAA regulations.

Responsibilities

• Greet and assist patients in a professional, friendly manner.
• Register and check-in patients; verify demographic and insurance information.
• Collect copayments and settle outstanding balances.
• Schedule follow-up appointments and provide visit summaries.
• Verify insurance eligibility and process pre-authorizations as needed.
• Support scheduling, communications, and care team coordination.
• Maintain accurate chart prep and office workflow.

Skills

Customer service

Medical terminology

Verbal communication

Written communication

HIPAA compliance

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pediatrix Medical Group in Marietta, GA is seeking a Patient Services Associate to deliver an excellent patient experience by greeting, checking in/out, collecting payments, and coordinating scheduling and insurance verification. The role supports the care team, maintains clinic workflows, ensures HIPAA compliance, and handles high-volume patient inquiries with professionalism and empathy.

Ideal candidates have 2–3 years in a medical office, strong computer skills, and the ability to manage