Patient Services Specialist - Front Desk & Scheduling

Cardiovascular Institute of the South; Baton Rouge (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Disability coverage

Life insurance

Training resources

Paid holidays

Job summary

Cardiovascular Institute of the South in Baton Rouge seeks a friendly front desk associate to manage patient check-in/out, scheduling, and payments, while maintaining accurate medical records and providing exceptional customer service.

You will be the first point of contact, ensuring a welcoming environment, supporting clinical and billing teams with documentation, learning computerized office systems quickly, and upholding HIPAA privacy and security standards to protect patient information.

Qualifications

• High school diploma required; strong communication and customer service.
• Experience with patient scheduling, billing, and insurance processes preferred.
• Ability to quickly learn computerized medical office systems."
• Friendly, organized, and dependable with patient-centered service.

Responsibilities

• Perform front-desk duties: check-in/out, scheduling, payments, and records.
• Serve as the first point of contact with a professional and welcoming environment.
• Support clinical and billing teams with accurate administrative documentation.

Skills

Customer service

Communication

Organized

Education

High School Diploma

Tools

Computerized medical office systems

Job description

Cardiovascular Institute of the South in Baton Rouge seeks a friendly front desk associate to manage patient check-in/out, scheduling, and payments, while maintaining accurate medical records and providing exceptional customer service.

You will be the first point of contact, ensuring a welcoming environment, supporting clinical and billing teams with documentation, learning computerized office systems quickly, and upholding HIPAA privacy and security standards to protect patient information.