Patient Services Specialist - Front Desk & Billing

Saint Francis Hospital, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Francis Hospital, Inc. seeks a full-time front office associate to support a medical practice. You will greet patients, handle registration and billing information, and determine eligibility to ensure patient care proceeds smoothly.

Responsibilities include entering demographics, preparing encounter forms, using the EMR system, collecting co-pays, and maintaining accurate medical records with attention to HIPAA guidelines. Strong communication and organization are essential.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of front-facing customer service or medical office experience preferred.
• Proficient PC skills and data entry aptitude.
• Strong interpersonal and written/oral communication.
• Ability to organize, prioritize, and learn quickly.

Responsibilities

• Greets and directs patients and visitors per office protocols.
• Registers demographic and billing information and schedules appointments.
• Confirms eligibility to support patient care.
• Uses EMR and other computer applications per policies.
• Maintains and files medical records and prepares billing documents.
• Collects co-pays and self-pay balances and balances cash drawer daily.
• Communicates schedule changes to staff and patients.
• Ensures cleanliness and safety in the front office.

Skills

PC skills

Multi-tasking

Data entry

Interpersonal communication

Prioritization

Learning quickly

Critical thinking

Education

High School Diploma or GED

Tools

EMR

Job description

Saint Francis Hospital, Inc. seeks a full-time front office associate to support a medical practice. You will greet patients, handle registration and billing information, and determine eligibility to ensure patient care proceeds smoothly.

Responsibilities include entering demographics, preparing encounter forms, using the EMR system, collecting co-pays, and maintaining accurate medical records with attention to HIPAA guidelines. Strong communication and organization are essential.