Patient Services Front Desk Specialist

Ascension Health; Bastrop (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee Assistance Program

Parental leave

Transportation savings

Job summary

Ascension Health is seeking a customer service–oriented administrative associate to support patients in a medical setting. You will greet patients, verify demographics, and handle check-in/out processes with accuracy.

You will also manage insurance authorizations, schedule appointments, and process charges daily, collecting co-pays and reconciling deposits. A strong clerical background and attention to detail are essential.

Qualifications

• High school diploma equivalency or 1 year of applicable job-specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, obtain necessary documentation, verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification, complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily, collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Skills

Customer service

Administrative support

Data entry

Billing & payments

Education

High school diploma equivalency

1 year related experience

Tools

EHR systems

Job description

Ascension Health is seeking a customer service–oriented administrative associate to support patients in a medical setting. You will greet patients, verify demographics, and handle check-in/out processes with accuracy.

You will also manage insurance authorizations, schedule appointments, and process charges daily, collecting co-pays and reconciling deposits. A strong clerical background and attention to detail are essential.