Patient Services Specialist — Front Desk & Care Coordination

Summit Health; Berkeley Heights (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health is seeking a detail-oriented Front Desk/Patient Access representative in Berkeley Heights, NJ. You will greet patients, manage registrations, and support scheduling while delivering exceptional customer service.

Ideal candidates have healthcare office experience, strong English communication, and proficiency with EHR and practice management systems. Ability to multitask in a fast-paced environment is essential.

Qualifications

• High School diploma or GED required; associate degree preferred.
• Experience with medical office workflows is a plus.
• Familiarity with EHR and practice management systems preferred.

Responsibilities

• Greets visitors and directs them to the appropriate staff.
• Manages patient registration and ensures efficient patient flow.
• Answers phones promptly and handles messages and scheduling.
• Verifies insurance and updates patient records in the system.

Skills

Customer service

English skills

Organization

Multitasking

Medical terminology

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR

Practice Management

Windows OS

Job description

Summit Health is seeking a detail-oriented Front Desk/Patient Access representative in Berkeley Heights, NJ. You will greet patients, manage registrations, and support scheduling while delivering exceptional customer service.

Ideal candidates have healthcare office experience, strong English communication, and proficiency with EHR and practice management systems. Ability to multitask in a fast-paced environment is essential.