Patient Service Concierge & Scheduler

Summit Health Management; Berkeley Heights (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k savings plan

Health insurance

Paid time off

Job summary

Summit Health Management in Berkeley Heights, NJ seeks a friendly Patient Services Representative to welcome patients, manage registrations, verify demographics and insurance, and ensure smooth flow through the front desk. You will handle calls, schedule appointments, and collect payments with accuracy and courtesy.

Ideal candidates have a high school diploma or GED, experience in medical offices, familiarity with EHR and practice management systems, and strong English communication and

Qualifications

• High school diploma or GED required.
• Associate degree preferred.
• Excellent customer service skills and professional demeanor.
• Ability to communicate in English, both orally and in writing.
• Experience with EHR and practice management systems preferred.
• Knowledge of medical office terminology preferred.

Responsibilities

• Greet visitors and patients in a friendly, professional manner and direct them appropriately.
• Manage front desk workflow to ensure efficient patient flow and registrations.
• Answer phones, take messages, and direct calls to the appropriate person.
• Verify demographics and insurance information and update patient records.
• Schedule appointments and manage waitlists per department guidelines.
• Post charges, collect payments, and reconcile daily payments and deposits.

Skills

Customer service

English communication

Multitasking

Organizational skills

Education

High school diploma or GED

Associate degree preferred

Tools

EHR

Practice management system

Job description

Summit Health Management in Berkeley Heights, NJ seeks a friendly Patient Services Representative to welcome patients, manage registrations, verify demographics and insurance, and ensure smooth flow through the front desk. You will handle calls, schedule appointments, and collect payments with accuracy and courtesy.

Ideal candidates have a high school diploma or GED, experience in medical offices, familiarity with EHR and practice management systems, and strong English communication and