Patient Services Specialist — Front Desk & Billing

Southern California Orthopedic Institute; Los Angeles (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Vacation days

Wellness plan

Health club discounts

Job summary

Southern California Orthopedic Institute is seeking a friendly Administrative Clerk to greet patients, check them in for appointments, and collect co-pays at the Los Angeles campus.

You will verify demographics, insurance information, and referrals in the system, schedule follow-ups, and support the Patient Billing Coordinator as needed. Strong communication and accuracy are essential to keep daily workflow smooth.

Qualifications

• Greet and assist patients and visitors.
• Check-in patients for scheduled appointments.
• Collect co-pays and patient balances daily.

Responsibilities

• Report to work as scheduled.
• Adhere to SCOI’s punctuality and attendance policy.
• Balance all payments received with your Deposit Slip for your batch at the end of the day.
• Deposit all Over-the-Counter collections daily according to Deposit Policy & Procedure.

Skills

Punctuality

Data entry

Customer service

Job description

Southern California Orthopedic Institute is seeking a friendly Administrative Clerk to greet patients, check them in for appointments, and collect co-pays at the Los Angeles campus.

You will verify demographics, insurance information, and referrals in the system, schedule follow-ups, and support the Patient Billing Coordinator as needed. Strong communication and accuracy are essential to keep daily workflow smooth.