Orthopedic Front Desk Coordinator – Patient Access

SCA Health; Beech (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

SCA Health is seeking a friendly, detail-oriented medical front desk clerk to join our Orthopedics team. You’ll handle check-in/check-out, scheduling, patient messages, pre-certification and medical records management in a fast-paced specialty clinic.

Responsibilities include greeting patients, collecting co-pays, verifying insurance, entering data accurately, and coordinating with physicians and staff to ensure smooth daily operations.

Qualifications

• Knowledge of computers, faxes, printers, and all other equipment.
• Proficient in MS Office programs (i.e., Word, Excel, Outlook, Forms, Access, and Power Point).
• Ability to deal with responsibility with confidential matters.
• Ability to work in a multi-task, high-stress environment.

Responsibilities

• Meet and greet patients promptly, in a professional and courteous manner.
• Input patient information and register patient as needed.
• Schedule appointments per physician protocol.
• Collect co-pays, co-insurance and self pay amounts at time of service.
• Answer phones within 3 rings and direct to the proper individual.
• Scan and file documents; coordinate with physicians and clinical staff.

Skills

Multi-tasking

Confidentiality handling

High-stress environment adaptability

Education

High School Diploma

Tools

MS Office

Job description

SCA Health is seeking a friendly, detail-oriented medical front desk clerk to join our Orthopedics team. You’ll handle check-in/check-out, scheduling, patient messages, pre-certification and medical records management in a fast-paced specialty clinic.

Responsibilities include greeting patients, collecting co-pays, verifying insurance, entering data accurately, and coordinating with physicians and staff to ensure smooth daily operations.