Patient Access Specialist — Front Desk Check-In/Out

Advanced Orthopedics Institute PA; United States; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Competitive pay based on experience

Supportive work environment

Job summary

Advanced Orthopedics Institute PA is seeking a Front Desk Receptionist to join our busy orthopedic practice. This role is crucial for ensuring patients receive exceptional service from check-in to check-out.

The ideal candidate will have medical front desk experience, knowledge of insurance verification, and excellent customer service skills. We offer a full-time position in a supportive and collaborative work environment, with competitive pay based on experience.

Qualifications

• 1 year of medical reception experience is preferred.
• 1 year of insurance verification experience is preferred.
• Experience in an orthopedic office is a plus.

Responsibilities

• Check in patients professionally and compassionately.
• Verify patient demographics and insurance information.
• Collect copays and process payments.
• Schedule and coordinate appointments for providers.
• Manage patient check-out and follow-up appointments.
• Answer high-volume phone calls.
• Maintain accurate patient records.
• Communicate with physicians and clinical staff.

Skills

Medical front desk experience

Knowledge of medical terminology

Strong computer skills

Customer service skills

Multitasking ability

Attention to detail

Professional appearance

Team-oriented

Tools

Electronic medical record systems (eCW)

Job description

Advanced Orthopedics Institute PA is seeking a Front Desk Receptionist to join our busy orthopedic practice. This role is crucial for ensuring patients receive exceptional service from check-in to check-out.

The ideal candidate will have medical front desk experience, knowledge of insurance verification, and excellent customer service skills. We offer a full-time position in a supportive and collaborative work environment, with competitive pay based on experience.