Patient Access Specialist — Front Desk Check-In/Out

Advanced Orthopedics Institute PA; United States; Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Health insurance

Paid time off

Competitive pay based on experience

Supportive work environment

Résumé du poste

Advanced Orthopedics Institute PA is seeking a Front Desk Receptionist to join our busy orthopedic practice. This role is crucial for ensuring patients receive exceptional service from check-in to check-out.

The ideal candidate will have medical front desk experience, knowledge of insurance verification, and excellent customer service skills. We offer a full-time position in a supportive and collaborative work environment, with competitive pay based on experience.

Qualifications

• 1 year of medical reception experience is preferred.
• 1 year of insurance verification experience is preferred.
• Experience in an orthopedic office is a plus.

Responsabilités

• Check in patients professionally and compassionately.
• Verify patient demographics and insurance information.
• Collect copays and process payments.
• Schedule and coordinate appointments for providers.
• Manage patient check-out and follow-up appointments.
• Answer high-volume phone calls.
• Maintain accurate patient records.
• Communicate with physicians and clinical staff.

Connaissances

Medical front desk experience

Knowledge of medical terminology

Strong computer skills

Customer service skills

Multitasking ability

Attention to detail

Professional appearance

Team-oriented

Outils

Electronic medical record systems (eCW)

Description du poste

Advanced Orthopedics Institute PA is seeking a Front Desk Receptionist to join our busy orthopedic practice. This role is crucial for ensuring patients receive exceptional service from check-in to check-out.

The ideal candidate will have medical front desk experience, knowledge of insurance verification, and excellent customer service skills. We offer a full-time position in a supportive and collaborative work environment, with competitive pay based on experience.