Patient Services Specialist — Front Desk & Scheduling

Balance Health; Santa Monica (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

HSA with Employer Contribution

FSA

Generous PTO Program

401k with a 4% Match

Employee Assistance Program

Life and AD&D Insurance

Short-Term and Long-Term Disability

Job summary

Balance Health is hiring a Patient Services Representative to greet patients, check in, and guide them through the checkout process. You will collect insurance details, co-pays, deductibles, and outstanding balances while delivering friendly, patient-focused service.

Monday through Friday schedule with opportunities to contribute to office operations and support teams in a fast-paced podiatry and orthopedic setting.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years in a healthcare position preferred - but willing to train the right individual!
• Good verbal and written communication skills.
• Basic knowledge of computers and office equipment.
• Patient-focused with the ability to work independently.
• Capability to adapt quickly and thrive in a fast-paced environment.

Responsibilities

• Greet patients.
• Check in patients and assist with individual concerns, as they arise.
• Collect appropriate information including insurance overview, co-pay, deductible and open balances.
• Other tasks, as assigned.

Skills

Verbal communication

Written communication

Basic computer skills

Patient-focused

Independent worker

Education

High school diploma or GED

Tools

Basic office software

Job description

Balance Health is hiring a Patient Services Representative to greet patients, check in, and guide them through the checkout process. You will collect insurance details, co-pays, deductibles, and outstanding balances while delivering friendly, patient-focused service.

Monday through Friday schedule with opportunities to contribute to office operations and support teams in a fast-paced podiatry and orthopedic setting.