Patient Services Specialist — Front Desk & Billing

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Barling (AR); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Tuition assistance

Paid time off

Retirement plan matching

Résumé du poste

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front-desk operations, assist with scheduling, and communicate patient financial responsibilities while documenting conversations accurately.

The role requires strong communication, basic computer skills, and a patient-focused, professional approach even under pressure. Training and supportive team environment are provided.

Qualifications

• High school diploma or equivalent required.
• Proficiency in basic computer skills and data entry.
• Ability to communicate clearly with patients and staff.

Responsabilités

• Serve as the primary point of contact for patients and visitors.
• Manage front-desk operations and workflows.
• Explain patient financial responsibilities and collect payments.
• Document financial conversations and outcomes accurately.
• Assist with scheduling and patient documentation.

Connaissances

Verbal communication

Written communication

Basic computer skills

Data entry

Customer service

Confidentiality

Under pressure

Front desk training

Explain financials

Formation

High school diploma

Outils

Word processing

Description du poste

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front-desk operations, assist with scheduling, and communicate patient financial responsibilities while documenting conversations accurately.

The role requires strong communication, basic computer skills, and a patient-focused, professional approach even under pressure. Training and supportive team environment are provided.