Patient Experience Front Desk Specialist

MHM Support Services; Oklahoma City (OK); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement plan

Zusammenfassung

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front desk operations and patient workflows, ensuring a positive and seamless experience.

The role requires a high school diploma, strong communication, and basic computer skills. You will handle patient information with confidentiality and participate in clinic front desk training after hire.

Qualifikationen

• HD diploma or equivalent required.
• Proficient in basic computer skills and data entry.
• Strong customer service and professional communication.

Aufgaben

• Manage front desk operations and patient workflows.
• Assist patients and visitors with courteous service.
• Enter patient information accurately and securely.
• Protect patient privacy and follow privacy policies.
• Attend clinic front desk training post-hire.

Kenntnisse

Verbal communication

Written communication

Data entry

Customer service

Confidentiality

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front desk operations and patient workflows, ensuring a positive and seamless experience.

The role requires a high school diploma, strong communication, and basic computer skills. You will handle patient information with confidentiality and participate in clinic front desk training after hire.