Patient Services Specialist – Front Desk

MHM Support Services; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Patient Service Representative to be the first touchpoint for patients and visitors, ensuring a positive and seamless experience by managing front desk operations and workflows.

The role emphasizes strong communication, confidentiality, and accurate data entry, with post-hire training on Clinic Core Front Desk procedures. This on-site position offers comprehensive benefits and opportunities to grow within Mercy's health system.

Qualifications

• Education: High school diploma or equivalent.
• Strong communication and customer service skills are essential.
• Ability to maintain confidentiality and follow privacy policy.

Responsibilities

• Be the first point of contact for patients and visitors, managing front desk operations and workflows.

Skills

Strong verbal and writtencommunication

Basic computer skills including data

Excellent customer service

Accuracy and attention to detail

Confidentiality and privacy

Discretion and patient privacy

Adaptable under pressure

Front Desk Training post-hire

Education

High school diploma or equivalent

Job description

Mercy is seeking a Patient Service Representative to be the first touchpoint for patients and visitors, ensuring a positive and seamless experience by managing front desk operations and workflows.

The role emphasizes strong communication, confidentiality, and accurate data entry, with post-hire training on Clinic Core Front Desk procedures. This on-site position offers comprehensive benefits and opportunities to grow within Mercy's health system.