Patient Access & Front Desk Specialist

Mercy; Washington (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front desk operations, schedule appointments, and ensure a positive, seamless patient experience.

Ideal candidates have a high school diploma, strong communication and customer service skills, and the ability to handle inquiries with tact. One year of medical office experience is preferred; confidentiality and professionalism are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in medical office preferred: one year.
• Excellent communication and professional conduct with patients and visitors.

Skills

Communication skills

Data entry

Customer service

Attention to detail

Privacy compliance

Adaptability

Front desk training

Education

High school diploma

Tools

MS Word

Word processing

Job description

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front desk operations, schedule appointments, and ensure a positive, seamless patient experience.

Ideal candidates have a high school diploma, strong communication and customer service skills, and the ability to handle inquiries with tact. One year of medical office experience is preferred; confidentiality and professionalism are essential.