Patient Services Specialist (Float) - Multi-Location

Solution for Health International; Milford (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Training & development

Supportive environment

Job summary

Southern New Hampshire Health is seeking a Patient Service Representative Float to provide front office coverage across multiple practice locations. The role requires travel between sites and weekend/holiday rotation to ensure seamless patient service.

Responsibilities include greeting patients, handling calls, scheduling, registrations, co-pays, and HIPAA compliance while maintaining accuracy and compassion in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License required.
• Minimum one year of customer service experience preferred.
• Strong written and verbal communication skills.
• Familiarity with Windows-based office applications.
• Ability to multitask in a fast-paced environment and meet deadlines.
• Flexibility to travel to and work from various Southern New Hampshire Health practice locations.

Responsibilities

• Greet and direct patients, visitors, and customers in a professional and compassionate manner
• Answer incoming telephone calls and provide general information
• Perform patient check-in and check-out functions
• Schedule appointments and requested testing
• Enter and track referrals
• Verify and update patient demographic and registration information
• Collect and process co-pays and daily payment batches accurately
• Scan and index documentation into the electronic medical record
• Provide coverage for multiple practice locations, including weekend and holiday rotations as needed
• Support Patient Centered Medical Home initiatives and other special projects
• Maintain compliance with HIPAA and organizational policies and procedures

Skills

Customer service

Communication skills

Windows applications

Multitasking

Attention to detail

Teamwork

Independent work

Travel ability

Education

High school diploma or GED

Tools

EMR software

Job description

Southern New Hampshire Health is seeking a Patient Service Representative Float to provide front office coverage across multiple practice locations. The role requires travel between sites and weekend/holiday rotation to ensure seamless patient service.

Responsibilities include greeting patients, handling calls, scheduling, registrations, co-pays, and HIPAA compliance while maintaining accuracy and compassion in a fast-paced environment.