Patient Services Specialist - Compassionate Care & Scheduling

SIGNATURE HEALTH INC; Avery Terrace (OH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k match

PTO

Tuition & Professional Development

Job summary

Signature Health in Ohio is seeking a Patient Services Representative to deliver exceptional patient support by completing registrations, verifying information, and assisting with scheduling in the EHR. You will greet patients, collect copays, and ensure a smooth registration process with attention to accuracy.

The role requires friendly communication, data entry accuracy, and knowledge of insurance, with HIPAA compliance and a flexible schedule.

Qualifications

• 1 year office, customer service, or related experience required.
• Medical office experience preferred.
• Experience in behavioral health setting preferred.
• Knowledge of Medicare/Medicaid is a plus.

Responsibilities

• Register patients and ensure accurate data in the EHR.
• Schedule services and manage provider/clinician calendars.
• Collect copays and explain financial responsibilities.
• Maintain patient confidentiality per HIPAA.

Skills

Customer service

Office experience

English fluency

Epic experience

Education

High School Diploma

Tools

EPIC

Microsoft Office

Job description

Signature Health in Ohio is seeking a Patient Services Representative to deliver exceptional patient support by completing registrations, verifying information, and assisting with scheduling in the EHR. You will greet patients, collect copays, and ensure a smooth registration process with attention to accuracy.

The role requires friendly communication, data entry accuracy, and knowledge of insurance, with HIPAA compliance and a flexible schedule.