Patient Services Specialist: Check-In, Scheduling & Billing

Carle Health; Urbana (IL); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative I to coordinate and participate in daily clinic preparation, patient identification, check-in/out, charge posting and cash management, while providing friendly, informative service to patients to meet their needs.

The role requires basic computer skills, familiarity with general office equipment, and the ability to handle multi-step processes with accuracy and professionalism across enrollment, scheduling and communications with

Qualifications

• Associate's Degree required.
• Basic computer skills required.
• General office equipment knowledge.

Responsibilities

• Coordinate daily clinic preparation, patient identification, check-in/out, charge posting and cash management.
• Schedule patient appointments and registration; manage in-basket requests and referrals.
• Handle messages, liaise with physicians and nurses; ensure timely reporting of patient information.
• Understand insurance coverage rules and obtain prior authorizations as needed.

Skills

Basic computer skills

General office equipment

Education

Associate's Degree

Job description

Carle Health is seeking a Patient Services Representative I to coordinate and participate in daily clinic preparation, patient identification, check-in/out, charge posting and cash management, while providing friendly, informative service to patients to meet their needs.

The role requires basic computer skills, familiarity with general office equipment, and the ability to handle multi-step processes with accuracy and professionalism across enrollment, scheduling and communications with