Clinic Patient Services Specialist

Carle; Monticello (IL); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Job summary

Carle Health is seeking a Patient Services Representative 1 to coordinate clinic preparation, identify patients, check in/out, post charges, manage cash and assist with basic appointment scheduling. The role emphasizes professional interaction with patients and medical staff to ensure needs are met.

The position requires basic computer skills and familiarity with insurance coverage rules, with training provided for compliance and authorization processes as needed.

Qualifications

• Associate's degree in a related field.
• Experience in lieu of education may be considered.
• Basic computer skills.
• General office equipment.

Responsibilities

• Coordinates daily clinic preparation, patient check in/out, charge posting and cash management.
• Handles patient appointment scheduling and registration tasks.
• Communicates with physicians, nurses and staff; relays messages as needed.
• Reports patient information accurately and timely to appropriate departments.
• Initiates and processes authorizations when required.

Education

Associate's degree in related field

Job description

Carle Health is seeking a Patient Services Representative 1 to coordinate clinic preparation, identify patients, check in/out, post charges, manage cash and assist with basic appointment scheduling. The role emphasizes professional interaction with patients and medical staff to ensure needs are met.

The position requires basic computer skills and familiarity with insurance coverage rules, with training provided for compliance and authorization processes as needed.