Patient Service & Scheduling Specialist

St. Charles Health System; Bend (OR); On-site; USD 38,000 - 52,000; Full time

Job summary

St. Charles Health System is seeking a Patient Service Representative to act as a liaison between patients and the clinical staff, handling clerical and front-desk duties with a compassionate approach.

The role involves scheduling, registration, financial clearance, and daily clinic operations, while ensuring accurate data entry, payments processing, and timely communications with patients and staff.

Qualifications

• High school diploma or GED required.
• One year of clerical support in a healthcare setting or related experience preferred.

Responsibilities

• Schedule appointments based on department guidelines and maximize access.
• Record patient demographics, insurance and billing information accurately.
• Process payments (copays, coinsurance, deductibles) and prepare deposits.
• Assist in readiness activities and manage patient documents and communications.
• Provide customer service and support interpretive services as needed.

Skills

Clerical support

Customer service

Communication

Medical terminology

Education

High school diploma or GED

Job description

St. Charles Health System is seeking a Patient Service Representative to act as a liaison between patients and the clinical staff, handling clerical and front-desk duties with a compassionate approach.

The role involves scheduling, registration, financial clearance, and daily clinic operations, while ensuring accurate data entry, payments processing, and timely communications with patients and staff.