Patient Services Coordinator — Front Desk & Billing

Carle Health; Urbana (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Carle Health in Urbana, IL seeks a Patient Services Representative 1 to coordinate daily clinic preparation, identify patients, and assist with check-in/out and scheduling. The role includes posting charges, cash management, and basic account setup, while providing a positive, informative patient experience.

The candidate will handle messages, support insurance eligibility checks, and initiate prior authorizations as needed, working with physicians and nurses to ensure timely information flow

Qualifications

• Associate's degree required.
• Basic computer skills and ability to operate general office equipment.

Responsibilities

• Coordinate daily clinic preparation including patient identification, check-in/out, and scheduling.
• Post charges, manage cash, and handle patient registrations and account setup.
• Take and deliver messages to physicians, nurses, and staff; relay information timely.
• Verify insurance coverage, eligibility, and benefits; initiate prior authorizations as needed.

Skills

Basic computer skills

General office equipment

Education

Associate's Degree

Job description

Carle Health in Urbana, IL seeks a Patient Services Representative 1 to coordinate daily clinic preparation, identify patients, and assist with check-in/out and scheduling. The role includes posting charges, cash management, and basic account setup, while providing a positive, informative patient experience.

The candidate will handle messages, support insurance eligibility checks, and initiate prior authorizations as needed, working with physicians and nurses to ensure timely information flow