Patient Services Specialist: Check-in, Scheduling & Billing

Carle Health; Champaign (IL); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Job summary

Carle Health is seeking a Patient Services Representative 1 in Champaign, IL to coordinate daily clinic prep, identify patients, and manage check-in/out, posting charges and cash handling. Responsibilities include basic appointment scheduling, patient registration, and inter-staff communication to ensure a smooth patient experience.

The role emphasizes accurate data handling, message distribution, and assisting with insurance coverage rules and prior authorizations as needed.

Qualifications

• Certifications: , Education: Experience In Lieu of Education; Associate's Degree: Related Field, Work Experience: General office equipment; Basic computer skills

Responsibilities

• Coordinates and participates in daily clinic preparation, patient identification and check in/out, charge posting and cash management.
• Handles patient appointment scheduling, patient registration and account set-up, and phone communications with staff and physicians.
• Reports medical information accurately and promptly; distributes messages per practice standards; supports insurance verification and authorization processes.

Skills

Basic computer skills

Education

Associate's Degree in Related Field

Job description

Carle Health is seeking a Patient Services Representative 1 in Champaign, IL to coordinate daily clinic prep, identify patients, and manage check-in/out, posting charges and cash handling. Responsibilities include basic appointment scheduling, patient registration, and inter-staff communication to ensure a smooth patient experience.

The role emphasizes accurate data handling, message distribution, and assisting with insurance coverage rules and prior authorizations as needed.