Patient Services & Scheduling Specialist

Carle-Health; Champaign (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health in Champaign, IL is seeking a Patient Services Representative 1 to coordinate daily clinic preparation, patient check-in/out, charge posting, cash handling, and basic appointment scheduling. The role aims to provide a positive patient experience and accurate information.

Responsibilities include handling in-basket requests, referrals, eligibility questions, and initial authorizations as needed.

Qualifications

• Associate's Degree in a related field is preferred.
• Experience may be accepted in lieu of formal education.

Responsibilities

• Coordinate daily clinic preparation including patient identification and check-in/out.
• Handle charge posting, cash management, and basic appointment scheduling.
• Communicate messages to physicians/nurses per standards and secure prior authorizations when needed.
• Assist with referrals, in-basket requests, and insurance-related inquiries.

Education

Associate's Degree: Related Field

Experience in lieu of education

Job description

Carle Health in Champaign, IL is seeking a Patient Services Representative 1 to coordinate daily clinic preparation, patient check-in/out, charge posting, cash handling, and basic appointment scheduling. The role aims to provide a positive patient experience and accurate information.

Responsibilities include handling in-basket requests, referrals, eligibility questions, and initial authorizations as needed.