Patient Services Specialist — Caring Front Desk with Benefits

Mercy; Lebanon (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

Mercy seeks a friendly, detail-oriented Front Desk Clerk to greet and assist patients and visitors, schedule appointments and manage essential clerical tasks in a fast-paced clinic setting.

You will handle patient data entry, verify insurance information, answer calls, and support physicians and staff with timely information while maintaining confidentiality and compassionate service.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.

Responsibilities

• Greets, instructs, directs and schedules patients and visitors.
• Performs clerical duties for physicians and clinic staff.
• Handles insurance information and forms; enters patient data.
• Answers calls and schedules appointments.
• Maintains physician schedules and patient accounts.

Skills

Verbal communication

Written communication

Data entry

Word processing

Customer service

Confidentiality

Professionalism under pressure

Front desk training

Education

High school diploma or equivalent

Job description

Mercy seeks a friendly, detail-oriented Front Desk Clerk to greet and assist patients and visitors, schedule appointments and manage essential clerical tasks in a fast-paced clinic setting.

You will handle patient data entry, verify insurance information, answer calls, and support physicians and staff with timely information while maintaining confidentiality and compassionate service.