Patient Services Coordinator: Front Desk & Scheduling

Mercy Co; Saint Robert (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Retirement plan match

Job summary

Mercy Health System is seeking a friendly, detail‑oriented Front Desk Clerk to greet patients and visitors, schedule appointments, enter patient information, and handle insurance questions in a fast-paced clinic environment.

Responsibilities include answering calls, maintaining confidentiality, and supporting physicians and staff with routine clerical tasks. A high school diploma and strong communication skills are required, with preferred medical office experience.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of medical office experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Answer and direct incoming calls and schedule patient appointments.
• Assist physicians and clinic staff with clerical duties.
• Enter patient information and verify insurance details into the system.
• Maintain confidentiality and follow privacy policies.
• Provide forms for tests or interoffice communications and secure signatures.

Skills

Verbal communication

Written communication

Customer service

Data entry

Privacy/compliance

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Word processing

Job description

Mercy Health System is seeking a friendly, detail‑oriented Front Desk Clerk to greet patients and visitors, schedule appointments, enter patient information, and handle insurance questions in a fast-paced clinic environment.

Responsibilities include answering calls, maintaining confidentiality, and supporting physicians and staff with routine clerical tasks. A high school diploma and strong communication skills are required, with preferred medical office experience.