Patient Services Front Desk Specialist

Mercy; Springfield (MO); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Résumé du poste

Mercy is seeking a Patient Service Representative to be the friendly first point of contact for patients and visitors at our Springfield location. You will manage front desk workflows to ensure a positive and seamless patient experience.

Responsibilities include accurate data entry, scheduling appointments, maintaining patient information with strict confidentiality, and delivering courteous service under pressure.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills are essential.
• Experience in a medical office is preferred.

Responsabilités

• Manage front desk operations to ensure a positive patient experience.
• Assist patients and visitors, schedule appointments, and maintain records.
• Enter patient information accurately and protect confidentiality.

Connaissances

Strong communication skills

Data entry

Customer service

Professional demeanor

Confidential information handling

Adaptability under pressure

Formation

High school diploma or equivalent

Outils

MS Office

Scheduling software

Description du poste

Mercy is seeking a Patient Service Representative to be the friendly first point of contact for patients and visitors at our Springfield location. You will manage front desk workflows to ensure a positive and seamless patient experience.

Responsibilities include accurate data entry, scheduling appointments, maintaining patient information with strict confidentiality, and delivering courteous service under pressure.