Patient Services Specialist - Care & Scheduling Expert

Mercy St. Louis; O’Fallon (MO); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Mercy is seeking a Patient Service Representative in Missouri to manage patient interactions, scheduling, and administrative tasks with a focus on exceptional customer service. This onsite position requires professionalism, strong communication, and the ability to handle multiple responsibilities efficiently.

Key duties include processing patient information, coordinating appointments, and ensuring privacy in accordance with policy.

Qualifications

• Knowledge of medical terminology, insurance practices, and billing procedures.
• Strong verbal and written communication skills are essential for interacting with patients and staff.
• Proficiency with basic computer tasks including data entry and word processing.

Responsabilités

• Manage patient interactions and administrative tasks with professionalism.
• Provide exceptional customer service to patients and visitors.
• Maintain accuracy and confidentiality when handling patient information and scheduling.

Connaissances

Medical terminology

Communication

Data entry

Customer service

Attention to detail

Privacy compliance

Adaptability

Problem solving

Formation

High school diploma

Description du poste

Mercy is seeking a Patient Service Representative in Missouri to manage patient interactions, scheduling, and administrative tasks with a focus on exceptional customer service. This onsite position requires professionalism, strong communication, and the ability to handle multiple responsibilities efficiently.

Key duties include processing patient information, coordinating appointments, and ensuring privacy in accordance with policy.