Patient Services & Scheduling Specialist

MHM Support Services; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will greet, instruct, direct and schedule patients, while managing front desk operations to ensure a positive, seamless patient experience.

Responsibilities include clerical duties for physicians and staff, entering patient data, handling calls, coordinating appointments, monitoring schedules, and assisting with data entry and basic patient account tasks.

Qualifications

• High School diploma or equivalent required.
• One year experience in a medical office setting preferred.

Responsibilities

• Greet, direct, and schedule patients and visitors.
• Manage front desk operations and workflows.
• Enter new and established patient information into the computer.
• Answer incoming calls and set appointments; dispatch messages.
• Assist with physician schedules and related clerical tasks.

Skills

Customer service

Education

High School diploma or equivalent

Job description

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will greet, instruct, direct and schedule patients, while managing front desk operations to ensure a positive, seamless patient experience.

Responsibilities include clerical duties for physicians and staff, entering patient data, handling calls, coordinating appointments, monitoring schedules, and assisting with data entry and basic patient account tasks.