Patient Services Specialist & Scheduler

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Central (AR); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Coverage

Paid Time Off

Tuition Support

Retirement Plan Matching

Job summary

Mercy is seeking a friendly and professional team member to schedule patient appointments and handle patient messages, while providing clear information about visit instructions and expectations.

The role requires maintaining a calm, courteous demeanor and delivering excellent customer service with strong telephone etiquette. Mercy emphasizes supportive benefits for eligible team members.

Qualifications

• Scheduling patient appointments and taking patient messages.
• Providing general information regarding visit instructions and expectations.
• Maintaining a calm, pleasant, professional attitude and delivering excellent customer service with telephone etiquette.

Responsibilities

• Schedule patient appointments and take patient messages.
• Provide information about visit instructions and expectations.
• Maintain calm, pleasant, professional attitude and deliver excellent customer service via telephone.

Skills

Basic computer skills

Data Entry

Education

High School Diploma or Equivalent

Job description

Mercy is seeking a friendly and professional team member to schedule patient appointments and handle patient messages, while providing clear information about visit instructions and expectations.

The role requires maintaining a calm, courteous demeanor and delivering excellent customer service with strong telephone etiquette. Mercy emphasizes supportive benefits for eligible team members.