Advanced Patient Services Specialist: Care & Billing

MHM Support Services; Town and Country (MO); On-site; USD 36,000 - 52,000; Full time

Job summary

Mercy in Missouri is seeking an Advanced Patient Services Representative to support clinic operations by handling patient interactions, scheduling, and administrative tasks with professionalism and care.

Responsibilities include accurate data entry, verifying insurance, and maintaining confidentiality while delivering exceptional customer service to patients and staff in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience as Patient Services Representative and Advance Patient Services Representative.
• Knowledge of medical terminology, insurance practices, and billing procedures.

Responsibilities

• Manage patient interactions and scheduling in a clinic setting.
• Provide exceptional customer service to patients and staff.
• Enter and maintain patient data accurately with attention to confidentiality.
• Handle administrative tasks to support efficient clinic operations.

Skills

Medical terminology

Insurance practices

Billing procedures

Verbal communication

Written communication

Data entry

Computer skills

Customer service

Confidentiality

Professionalism

Education

High school diploma or equivalent

Job description

Mercy in Missouri is seeking an Advanced Patient Services Representative to support clinic operations by handling patient interactions, scheduling, and administrative tasks with professionalism and care.

Responsibilities include accurate data entry, verifying insurance, and maintaining confidentiality while delivering exceptional customer service to patients and staff in a fast-paced environment.