Patient Services Specialist

Summit Health; Westfield (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health in Westfield, NJ seeks a patient service representative to greet visitors, manage registrations, and coordinate scheduling. You will handle payments, verify insurance, and support the front desk with a friendly, professional attitude.

The role requires strong customer service, clear English communication, and ability to multitask in a fast-paced clinic environment. Experience with EHR systems is a plus, and you may work at multiple office locations as needed.

Qualifications

• High School Diploma or GED required; an Associate degree is preferred.
• Previous PSR experience is preferred.
• Ability to communicate in English, orally and in writing.
• Excellent customer service skills and multitasking ability.
• Knowledge of medical office terminology helpful.
• Experience with EHR and Practice Management software preferred.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner.
• Maintains patient flow through the registration process and provides customer service.
• Answers telephone promptly and routes calls appropriately.
• Performs billing tasks and reconciles payments.
• Schedules appointments and updates patient information.

Skills

Customer service

Communication

Multitasking

English proficiency

Education

High School diploma or GED

Associate degree preferred

Tools

EHR systems

Office software

Job description

Summit Health in Westfield, NJ seeks a patient service representative to greet visitors, manage registrations, and coordinate scheduling. You will handle payments, verify insurance, and support the front desk with a friendly, professional attitude.

The role requires strong customer service, clear English communication, and ability to multitask in a fast-paced clinic environment. Experience with EHR systems is a plus, and you may work at multiple office locations as needed.