Patient Services Specialist

Summit Health Management; New Britain (CT); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Summit Health Management is seeking a Patient Service Representative to be the first point of contact for patients, handling check-in/check-out, registrations, and information gathering. The role supports our physicians and care teams in a fast-paced setting, ensuring smooth patient flow and accurate data entry.

The successful candidate will have strong computer and math skills, healthcare or office experience, and excellent interpersonal abilities.

Formación

• High School diploma required or equivalent.
• Good computer and math skills.
• Minimum six months healthcare or related office experience preferred.
• Knowledge of medical terminology a plus and familiarity with third-party billing is advantageous.
• Must be detail oriented with strong interpersonal and customer service skills.
• Ability to work well under pressure, in a team, and to prioritize tasks.

Responsabilidades

• Greet patients and manage check-in and check-out processes.
• Register patients and collect demographic and insurance information into the EHR.
• Pull orders from the EHR or LIS and ensure accuracy of data.
• Explain and collect lab orders and coordinate with providers as needed.
• Answer and triage incoming calls, respond to patient questions, and maintain confidentiality.

Conocimientos

Customer service

Communication

Teamwork

Attention to detail

Adaptability

Educación

High School Diploma

Herramientas

EHR systems

Billing software

Descripción del empleo

Summit Health Management is seeking a Patient Service Representative to be the first point of contact for patients, handling check-in/check-out, registrations, and information gathering. The role supports our physicians and care teams in a fast-paced setting, ensuring smooth patient flow and accurate data entry.

The successful candidate will have strong computer and math skills, healthcare or office experience, and excellent interpersonal abilities.