Patient Services Specialist

Beth Israel Lahey Health; Chelsea (MA); Sur place; USD 29 000 - 39 000; Plein temps

Résumé du poste

Beth Israel Lahey Health is seeking a Clinic Administrative Assistant to welcome patients, verify demographics, collect payments, and coordinate scheduling across ambulatory practices. This role supports smooth front-desk operations and serves as a key liaison between patients and care teams.

Responsibilities include check-in, billing support, and coordinating referrals and follow-up appointments, with emphasis on accuracy, courtesy, and privacy in a fast-paced clinical environment.

Qualifications

• High School diploma or GED required.
• Experience with computer systems including web-based applications and MS Office.
• Medical Admin Assistant certification preferred.

Responsabilités

• Greets patients and visitors with courtesy, service, respect and privacy.
• Performs check-in, registration, scheduling, demographic verification and fiscal data entry.
• Collects co-payments and processes payments per standards.
• Schedules, reschedules and cancels appointments to accommodate patient and provider needs.
• Acts as liaison between patient and staff to ensure smooth flow and service delivery.

Connaissances

Customer service

Communication

Data entry

Problem solving

Formation

High School diploma or GED

Medical Admin Assistant Certification

Outils

Microsoft Office

Outlook

Excel

Access

Description du poste

Beth Israel Lahey Health is seeking a Clinic Administrative Assistant to welcome patients, verify demographics, collect payments, and coordinate scheduling across ambulatory practices. This role supports smooth front-desk operations and serves as a key liaison between patients and care teams.

Responsibilities include check-in, billing support, and coordinating referrals and follow-up appointments, with emphasis on accuracy, courtesy, and privacy in a fast-paced clinical environment.