Patient Services & Scheduling Specialist II

Medical Care of Boston Management Corporation; United States; Presencial; USD 29 000 - 39 000; Tempo integral

Resumo da oferta

Beth Israel Lahey Health is seeking an organized Patient Service Representative to greet patients, coordinate check-in, scheduling, and billings, and serve as a liaison between patients and care teams. You will handle demographics, co-pay collection, referrals, and help maintain smooth flow in a busy ambulatory setting.

The role requires a high school diploma or GED, familiarity with MS Office, and 1–3 years related experience; healthcare or service environment preferred.

Qualificações

• High School diploma or GED required.
• 1–3 years related work experience required.
• Experience with computer systems including basic MS Office applications.

Responsabilidades

• Greet patients with courtesy and privacy.
• Check in, registration, scheduling and verify demographic information.
• Collect co-payments and assist with referrals and billing tasks.
• Schedule and adjust appointments and support patient flow.
• Serve as liaison between patients and staff to ensure service delivery.

Conhecimentos

Customer service

Written communications

Oral communications

Team work

Formação académica

High School diploma or GED

Medical Admin Assistant Cert

Ferramentas

Outlook

Word

Excel

PowerPoint

Access

Descrição da oferta de emprego

Beth Israel Lahey Health is seeking an organized Patient Service Representative to greet patients, coordinate check-in, scheduling, and billings, and serve as a liaison between patients and care teams. You will handle demographics, co-pay collection, referrals, and help maintain smooth flow in a busy ambulatory setting.

The role requires a high school diploma or GED, familiarity with MS Office, and 1–3 years related experience; healthcare or service environment preferred.