Patient Services Coordinator II - Front Office & Scheduling

Medical Care of Boston Management Corporation; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a friendly patient access assistant to greet patients, register visits, verify demographics and collect co-pays across practice sites. You will coordinate scheduling, referrals and ensure smooth patient flow with the care team.

The role emphasizes strong customer service, accurate information delivery and effective communication, supporting physicians, nurses and staff in a fast-paced ambulatory setting.

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required.
• Experience with computer systems including web based apps and MS Office.

Responsibilities

• Greet patients and visitors with courtesy, service and privacy.
• Check in, registration, scheduling and verify demographic data.
• Collect co-payments following standards.
• Schedule, reschedule and cancel appointments to accommodate needs.
• Act as liaison between patient and staff to ensure smooth flow.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking a friendly patient access assistant to greet patients, register visits, verify demographics and collect co-pays across practice sites. You will coordinate scheduling, referrals and ensure smooth patient flow with the care team.

The role emphasizes strong customer service, accurate information delivery and effective communication, supporting physicians, nurses and staff in a fast-paced ambulatory setting.