Patient Services & Scheduling Specialist (Hybrid)

Mass General Brigham; Brookline (MA); Hybrid; USD 50,971,000 - 71,635,000; Part time

Job summary

Mass General Brigham seeks an administrative support professional to assist during busy clinical operations at a Brigham and Women’s Hospital site. You will handle scheduling, front-desk tasks, patient check-in/out, and billing-related processes with attention to accuracy and patient service.

Applicants should have 2–3 years of office experience and be proficient with the Office Suite and clerical workflows. This role is hybrid and paid hourly with benefits suitable for a per diem position.

Qualifications

• High School Diploma or equivalent required.
• Office experience 2-3 years required.
• Proficiency with Office Suite and strong communication skills.
• Ability to manage multiple tasks and timelines.

Responsibilities

• Perform routine administrative and clerical duties for a clinical office.
• Make patient appointments and maintain records.
• Greet and assist patients; answer phones.
• Process patient billing forms and scan documents.
• Assist in scheduling, registration, and billing systems as needed.

Skills

Office Suite

Office operations

Office procedures

Phone system

Written communication

Time management

Organization

Reading comprehension

Education

High School Diploma

Tools

Scheduling systems

Billing systems

Registration systems

Job description

Mass General Brigham seeks an administrative support professional to assist during busy clinical operations at a Brigham and Women’s Hospital site. You will handle scheduling, front-desk tasks, patient check-in/out, and billing-related processes with attention to accuracy and patient service.

Applicants should have 2–3 years of office experience and be proficient with the Office Suite and clerical workflows. This role is hybrid and paid hourly with benefits suitable for a per diem position.