Patient Services & Scheduling Specialist Flexible Options

American Oncology Network, Inc.; Houston (TX); On-site; USD 21,000 - 37,000; Full time

Job summary

American Oncology Network is seeking a Patient Services Specialist to join our Oncology Consultants - Medical Center CCO Office in Houston. You will handle patient intake, scheduling, medical records, and payments with a focus on accuracy and patient service.

The role requires at least one year in healthcare, strong communication, and proficiency with MS Office. We offer a supportive team, HIPAA compliance, and opportunities for growth within a growing network.

Qualifications

• High School Diploma required; associate degree preferred.
• Minimum of one year of healthcare experience; physician office experience preferred.
• Strong customer service focus with attention to detail and multitasking ability.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Greet patients and caregivers professionally and assist with check-in.
• Schedule and manage patient appointments and physician calendars.
• Maintain medical records and documentation in the EMR.
• Process payments, co-pays, and daily financial transactions.
• Respond to patient inquiries and coordinate with care team.

Skills

Customer service

Interpersonal communication

Multitasking

Organizational skills

Problem-solving

Critical thinking

Microsoft Office suite

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

American Oncology Network is seeking a Patient Services Specialist to join our Oncology Consultants - Medical Center CCO Office in Houston. You will handle patient intake, scheduling, medical records, and payments with a focus on accuracy and patient service.

The role requires at least one year in healthcare, strong communication, and proficiency with MS Office. We offer a supportive team, HIPAA compliance, and opportunities for growth within a growing network.