Patient Experience & Scheduling Coordinator

American Oncology Network, Inc.; Corpus Christi (TX); On-site; USD 21,000 - 37,000; Full time

Job summary

American Oncology Network, Inc. is seeking a Patient Services Specialist at Oncology Consultants – Corpus Christi to deliver high-quality front-end support.

You will manage patient intake, scheduling, medical records, and payments while ensuring accurate documentation and exceptional service. The role requires 1+ year in healthcare, strong customer service, and proficiency with Microsoft Office; coverage across multiple stations may be required.

Qualifications

• Minimum education: High School Diploma; an Associate degree is preferred.
• One year of healthcare setting experience recommended; physician office preferred.
• Strong customer service orientation with attention to detail and multitasking ability.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Greet patients and registrants to create a welcoming environment.
• Schedule and manage patient appointments and referrals.
• Maintain and update patient records in EMR and billing systems.
• Process payments, co-pays, and finalize daily financial transactions.
• Assist with cross-site operations and coverage as needed.

Skills

Interpersonal communication

Customer service

Multitasking

Attention to detail

Organizational skills

Communication

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

American Oncology Network, Inc. is seeking a Patient Services Specialist at Oncology Consultants – Corpus Christi to deliver high-quality front-end support.

You will manage patient intake, scheduling, medical records, and payments while ensuring accurate documentation and exceptional service. The role requires 1+ year in healthcare, strong customer service, and proficiency with Microsoft Office; coverage across multiple stations may be required.