Oncology Patient Services Specialist

The US Oncology Network; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator for Texas Breast Oncology Surgeon at our Houston clinic. This full-time role supports patient flow, schedules appointments, and handles administrative tasks in a manner compliant with HIPAA and clinic policies.

The position emphasizes courteous patient interactions, accurate data entry for demographics and insurance, and efficient message routing to clinical staff. Work hours are typically Monday–Friday, 8:00am–4:30pm.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Office Word, and Excel.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Provides and explains paperwork for the patient to complete prior to examination; updates demographics and insurance information in the system.
• Answers, screens, and responds to routine questions; routes to appropriate personnel and takes thorough messages.
• Schedules returning appointments in accordance with physician and/or office guidelines; provides appointment details.

Skills

Receptionist experience

Customer service

MS Office proficiency

Tools

Microsoft Office Suite

Job description

The US Oncology Network is seeking a Patient Services Coordinator for Texas Breast Oncology Surgeon at our Houston clinic. This full-time role supports patient flow, schedules appointments, and handles administrative tasks in a manner compliant with HIPAA and clinic policies.

The position emphasizes courteous patient interactions, accurate data entry for demographics and insurance, and efficient message routing to clinical staff. Work hours are typically Monday–Friday, 8:00am–4:30pm.