Healthcare Front Desk & Scheduling Specialist

American Oncology Network, Inc.; Kansas City (KS); In loco; USD 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

American Oncology Network, Inc. is seeking a Patient Services Specialist to deliver front-end patient support at multiple clinic sites in Belton MO, Kansas City MO & KS.

You will manage patient intake, scheduling, medical records, and payments, ensuring accurate documentation and excellent customer service. You will greet patients, verify identities, maintain EMR records, coordinate with physicians and care teams, and assist with financial counseling.

Competenze

• High School Diploma; Associate degree preferred.
• Minimum of one year in a healthcare setting; physician office preferred.
• Strong customer service focus with attention to detail and multitasking.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

Mansioni

• Greet patients and verify identity; document arrival and location in EMR.
• Schedule appointments; manage physician schedules; resolve conflicts.
• Maintain medical records; assemble and verify documents; HIPAA compliance.
• Process patient payments; post transactions; notify Financial Counselor when needed.
• Provide coverage across stations and assist with training across locations.

Conoscenze

Interpersonal skills

Communication

Critical thinking

Organizational skills

Multitasking

Microsoft Office

Formazione

High School Diploma

Associate degree preferred

Strumenti

Microsoft Word

Excel

PowerPoint

Outlook

Descrizione del lavoro

American Oncology Network, Inc. is seeking a Patient Services Specialist to deliver front-end patient support at multiple clinic sites in Belton MO, Kansas City MO & KS.

You will manage patient intake, scheduling, medical records, and payments, ensuring accurate documentation and excellent customer service. You will greet patients, verify identities, maintain EMR records, coordinate with physicians and care teams, and assist with financial counseling.