Patient Services & Scheduling Specialist

Beth Israel Lahey Health; Wayland (MA); Vor Ort; USD 29.000 - 39.000; Vollzeit

Zusammenfassung

Beth Israel Lahey Health is seeking an entry-level administrative professional for a busy ambulatory practice in Massachusetts. The role focuses on patient check-in, scheduling, and data entry, ensuring accurate demographics and timely flow of patients through the clinic.

Ideal candidates have a High School diploma or GED, some medical admin exposure, and proficiency with MS Office. The position supports multiple practice areas and may involve light billing tasks as Level II responsibilities.

Qualifikationen

• High School diploma or GED required.
• Certificate 1 Medical Admin Assistant Cert preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office (Outlook/Word/Excel/PowerPoint/Access).

Aufgaben

• Greets patients and visitors with courtesy and privacy, serving as a central communication source for patient care.
• Performs check-in, registration, scheduling, demographic data verification, and co-payment collection.
• Schedules, reschedules and cancels appointments; enters referrals and custodians patient flow to ensure timely service.
• May assist with check-out, follow-up scheduling, and providing educational materials as indicated.

Kenntnisse

Customer service

Communication

Administrative support

Ausbildung

High School diploma or GED

Medical Admin Certification (Certificate 1)

Tools

Microsoft Outlook

Word

Excel

Jobbeschreibung

Beth Israel Lahey Health is seeking an entry-level administrative professional for a busy ambulatory practice in Massachusetts. The role focuses on patient check-in, scheduling, and data entry, ensuring accurate demographics and timely flow of patients through the clinic.

Ideal candidates have a High School diploma or GED, some medical admin exposure, and proficiency with MS Office. The position supports multiple practice areas and may involve light billing tasks as Level II responsibilities.